Product Manager responsible for customer profile data and communication features in a leading ticketing platform. Collaborating with UX and Engineering to deliver scalable solutions.
About the role
- Product Owner I responsible for Customer 360 platform, representing customer voice and aligning product vision. Collaborating with stakeholders to drive product value and company strategy.
Responsibilities
- Build and own the product vision and roadmap
- Prioritize the backlog based on the overall product vision
- Represent the voice of the customer
- Write user stories and groom the backlog
- Collaborate across teams with other Product Owners
- Maintain M&T internal control standards
Requirements
- Bachelor’s degree
- Minimum of 4 years’ business, analytical, technical and/or product experience
- Proficient in Jira, Confluence and MS Office products
- Agile experience
- Strong stakeholder management
- Basic SQL proficiency (data discovery)
Benefits
- Health insurance
- Retirement plans
- Paid volunteer time
Job title
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