On-Site Subscriber Programming & Preventative Maintenance Specialist maintaining Motorola APX radio systems in Southern Florida. Collaborating with customers for programming, troubleshooting, and hardware support.
Responsibilities
Manage and maintain highly technical Motorola APX Next portable and APX6500/8500 mobile radio subscribers
Conduct routine and preventative maintenance, including performance monitoring, to ensure system-wide efficiency
Collaborate with customers to develop, manage, and implement custom programming and radio code-plugs for subscribers
Program and provision subscriber radios using cloud-based tools such as RadioCentral, CommandCentral Mapping, CommandCentral Messaging, and SmartConnect
Update subscriber information in the Motorola ASTRO Core Provisioning Manager, ensuring data accuracy and preventing duplication
Perform basic hardware troubleshooting for external radio defects or issues that can be resolved without opening the device
Support Sierra Wireless XR80 Vehicular Modems by performing configuration updates and swapping units with customer-provided spares.
Requirements
3+ years of experience in one of the following: LMR, RF Systems, Radio Frequency, Radio Communications, System Administration, Wired/Wireless Communication Systems, Networking Equipment, IT, IT Systems, Zone Core, ASTRO Networking, Subscribers, Preventative Maintenance, Microsoft Active Directory, McAfee Security Suite, MCC7500 Dispatch, NICE Logging, E911, Dispatch, Telecommunications, Public Safety, Engineering, Networking equipment or Military experience
Must reside in Southern Florida near Miami Dade County
ETA certification required within 6 months of hire
Must be a U.S. citizen with the ability to obtain necessary security clearance(s) as required by government contract
Possess a current, valid driver’s license with no traffic violations
CompTIA Network+ and/or CCNA or equivalent preferred.
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