Senior Order Management Specialist managing Quote-to-Cash lifecycle in an AI-driven operations company. Collaborating with Sales and Finance teams to drive operational excellence.
Responsibilities
Manage complete Sales Force Quote to Cash cycle
Identify and resolve Q2C technical issues
Provide guidance on complex deal structures
Quote Creation and Completion
Order Cancellation.
Account Renewals
Contract Buyout Quotes.
Opportunity Stage Amendments.
Package Upgrade/Downgrade
Vendor Finance deals
Account Audits
Account Mergers
Constantly liaising with other departments to resolve cases
Requirements
Graduate in Business Management disciplines, preferably Finance, Business Management, Economics or Supply Chain
Strong Business Communication Skills in English
Minimum 3 years of professional work experience.
Proficient experience with Microsoft Excel and Word.
Knowledge and experience of CRM systems, preferably Salesforce.
Prefer experience working with ERP systems.
Very organized, meticulous, and detailed in entering information.
Excellent analytical and problem-solving capabilities with special attention to accuracy and detail.
Self-starter with a proven ability to take ownership of job responsibilities and ensure successful completion of all projects and requests.
Ability to effectively prioritize and multi-task in high-volume workload situations.
Benefits
Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.
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