Hybrid Manager, Americas Tender Management

at Morrison Express

• Job title: Manager, Americas Tender Management
• Job type: Full Time
• Experience level: Senior, Lead
• Salary: $90,000 - $125,000 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Los Angeles, United States

About the role

• Manager leading a team in tender management for international freight forwarding. Responsibilities include governance of the tender process, analysis, and collaboration with key stakeholders.

Responsibilities

• Lead a team of 2-3 regional team members and manage all tender-related activities.
• Governance the tender process from pre-bid preparation, tender handling, and post-tender analysis.
• Manage the assigned tenders by working directly with key stakeholders including but not limited to commercial owners, station pricing team, network partners, and P&L owners.
• Responsible for bid/RFQ qualification review with commercial owner to identify the business potential of each bid.
• Perform conversion between client’s bid template into internal pricing sheet.
• Collect rates and service information from the station/country pricing team and network partners.
• Perform sanity check on the quality of submission from station pricing team/network partner in terms of rate competitiveness, service level, rate response to client’s feedback.
• Submit tender/RFQ via client-appointed platforms/formats in a timely manner.
• Communicate tender results and perform analysis to all relevant stakeholders whenever needed.
• Identify opportunity and strategy in conjunction with stakeholders (bid owner, product management, sales management, and foreign peers).
• Work in collaboration with the data management/project management team to ensure a complete and competitive customer response.
• Work closely with business leaders in establishing pricing strategies and priorities.
• Responsible for the RFQ quality check and conducts the review with the respective business partners.
• Work in conjunction with all sales globally to assist in gathering effective post mortem feedback.
• Create and present reports to the business teams (GMs, BD, and Product) outlining tender results, ICAP preparation, post mortem and price analytics and other required information.
• Ensure business decisions are made according to existing business controls and that all regulatory requirements are met and followed.
• Propose, design and support the optimization of bid processes and price guidelines.
• Ensure that set margins are followed and that pricing activities requiring Product and Senior Management approval (regional and/or global) are properly coordinated within the organization.
• Keep abreast of emerging market changes and innovations through formal or informal study, reading business and professional publications, networking, and possible participation in professional organizations.
• Other duties as assigned by management.

Requirements

• Bachelor Degree in Business Administration, Shipping or Logistics Management, or equivalent disciplines is highly preferred.
• At least 8 years’ experience in a sizeable international freight forwarder.
• Solid experience in regional tender management.
• Experience in airfreight/ocean freight operation.
• Customer service, sales support experience would be a plus.
• Advanced excel skills with strong analytical mindset.
• Good command of English in both written and oral.
• Detail-oriented with strong business acumen would be an advantage.
• Presentation and cross-functional communication skills.
• Analytical and business process driven.
• Ability to integrate pricing tactics and drive process improvements.
• Able to work in a matrix organization and in an international environment.

Benefits

• Healthcare Coverage: Medical, dental, and vision plans.
• Retirement Plan: 401(k) with 6% company match, with enrollment eligibility after 30 days of service.
• Life & Disability Insurance: Company-paid life insurance plus short/long-term disability coverage.
• Time Off: 9 holidays, vacation, sick, and float hours.