Hybrid Senior TechOps Solution Specialist

Posted 3 hours ago

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About the role

  • TechOps Solution Specialist responsible for maintaining tools and solutions for Monzo's tech team. Delivering impactful tech solutions and automating processes to enhance support.

Responsibilities

  • Delivering high impacting end to end technical solutions
  • Maintaining our SAAS tooling and relationships
  • Supporting our wider TechOps team and Security collective
  • Building and supporting innovative office tech
  • Keep our platforms secure and available
  • Automating our tools, processes and fixes

Requirements

  • You’re comfortable working in a technical team that deals with a wide range of technical issues every day
  • You’re comfortable presenting technical information to groups of people
  • You're passionate about helping people as well as creating an inclusive support environment
  • You can communicate technical solutions to people with wide ranging levels of technical expertise effectively
  • You're experienced in delivering technical projects and tools
  • You’re experienced in complex technical problem solving
  • You have an understanding of basic networking.
  • You love learning on the fly and sharing your knowledge with others.
  • You’ve got experience of managing macOS, Windows or ChromeOS devices using mobile device management.
  • You’ve got experience in Google Workspace, Slack administration And Okta (desirable)
  • You’ve got experience supporting and building AV solutions (desirable)
  • You have experience automating processes and tasks (desirable)
  • You have experience in programming languages such as Python (desirable)
  • You’ve got experience in building and maintaining monitoring solutions with tools like prometheus and grafana (desirable)
  • You’ve got experience in infrastructure as code, using tools such as Terraform (desirable)
  • You hold a certification in networking, such as CCNA, CCNP or equivalent (desirable)

Benefits

  • Learning budget of £1,000 a year for books, training courses and conferences
  • Flexible working hours
  • Remote work options
  • Occasional office attendance may be required for specific projects, maintenance, or support activities

Job title

Senior TechOps Solution Specialist

Job type

Experience level

Senior

Salary

£60,000 - £70,000 per year

Degree requirement

No Education Requirement

Location requirements

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