About the role

  • IT Operations Manager driving strategic IT initiatives for World Bicycle Relief. Collaborating with teams to optimize infrastructure and support mission for communities worldwide.

Responsibilities

  • Lead global IT initiatives
  • Focus on strategic development and optimization of IT infrastructure
  • Implement Standard Operating Procedures (SOPs)
  • Establish efficient processes
  • Reinforce cybersecurity to protect against digital threats
  • Manage day-to-day activities of IT operations
  • Collaborate with various functional groups within the organization
  • Align IT strategies with business needs
  • Deliver essential support for the organization’s strategic objectives

Requirements

  • Bachelor’s Degree in an IT related field or equivalent experience
  • 10 years’ proven experience in Information Technology
  • Proven experience in IT management or a similar role
  • Experience working on global, cross-functional teams and projects
  • Demonstrated creative and analytical trouble-shooting skills
  • Ability to provide technical training
  • Excellent project management skills and attention to detail
  • Strong team mentality
  • Excellent written and verbal communication skills
  • Experience working at a non-profit is a plus.

Benefits

  • May require up to 5% travel
  • Hybrid work arrangement (2-3 days in office)
  • Continuous improvement and learning culture

Job title

IT Operations Manager

Job type

Experience level

SeniorLead

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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