Analista Comercial Pleno at Monte Carlo Joias tasked with creating performance dashboards and optimizing sales campaigns across stores. Collaboration with retail teams and ongoing data analysis is essential.
About the role
- Senior Commercial Analyst leading projects across sales channels for a major jewelry brand. Enhancing customer experience and optimizing store operations in Brazil.
Responsibilities
- Responsible for leading projects across all sales channels, with a focus on the customer experience;
- Create dashboards that include key performance indicators (KPIs) and strategic objectives (OKRs);
- Identify innovative solutions to address a variety of operational challenges aimed at improving the customer experience;
- Serve as the primary point of contact for issues related to physical stores;
- Research and apply market best practices to optimize store operations;
- Develop and refine operational processes to enhance the customer experience and drive sales across all stores in the network;
- Use data analysis and performance indicators to ensure processes are executed consistently;
- Conduct store visits to gain insights into business operations and their impact on the customer experience;
- Manage the department budget, including incentives, and ensure compliance with the budget cycle;
- Maintain regular contact with regional managers and store teams to align strategies and objectives.
Requirements
- Bachelor's degree in Engineering, Business Administration, or a related field;
- Preferred: 2 years of experience in the role;
- Advanced Excel and advanced Power BI;
- Advanced Microsoft Office suite;
- Strong analytical skills and problem-solving ability;
- Availability to work in Barra da Tijuca, Rio de Janeiro (Hybrid — up to 2 days remote).
Benefits
- Meal/food voucher;
- Transportation voucher;
- Medical insurance;
- Dental insurance;
- Gympass;
- Happy Day (company perk);
- Casual Friday;
- Special discounts on brand products;
- Discounts at partner universities;
- Employee discount code;
- Opportunities for growth.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
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