Operations Administrator ensuring operational aspects of the company run smoothly. Collaborating with sales, operations, vendor partners, and project managers for various tasks.
About the role
- Senior Payment Operations Executive providing support for the Financial Institutions Group’s payment operations. Ensuring accurate and compliant completion of payments and fostering collaboration across business areas.
Responsibilities
- To deliver excellent payments operations support to the Financial Institutions Group (FIG) and its clients
- To ensure all payments and reports are completed accurately, compliantly and within deadlines
- Investigate payment issues to resolution, engaging banking partners and clients impacted
- Payment specialist for formatting and industry best practice
- Create payment templates and process test payments for new clients
- Provide exceptional service to the FIG business in sales, dealing and logistics
- Undertake business critical reporting
- Monitor FED account for incoming Federal Reserve deposits
- Undertake daily funding forecasting and ensure sufficient payment liquidity
- Report and resolve unsettled client transactions
Requirements
- Experience in operations, working in a deadline orientated and fast paced environment
- Experience in collaboration and adding value to the business supported
- Experience in delivering change to improve processes and reduce operational risk
- Experience in training and supporting junior team members
- Knowledge of SWIFT payments advantageous
Benefits
- 25 days holiday plus a day off for your birthday
- Pension
- BUPA private medical health insurance
- Flexible working arrangements
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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