FG
Operationstechnische Assistent*innen (OTA) position at flexxicare GmbH in Berlin. Focused on flexible work arrangements and competitive pay in healthcare.
About the role
- Regional Operations Manager managing logistical and operational aspects across multiple branches in the Mid-Atlantic region, focusing on customer service and P&L management.
Responsibilities
- Lead the operational efforts.
- Specific areas include logistics, customer service, contracts, billing, receiving, accounts payable, purchase orders, and project coordination.
- Able to understand and manage to a P&L.
- Collaborate daily on projects with our sales, project management and production staff to best support our clients and our company.
- Develop relationships with key customers including resolving customer disputes that arise.
- Take part in contract negotiations with internal and external customers
- Develop strategies and tactics for identifying and implementing “best practices” for the branches.
- Ensure you learn and understand the roles of your direct reports in order to support and back them up as needed.
- Manage vendor base for on-site operations and implement policies and procedures designed to provide excellent service to our customer base and enhance our vendor partnerships.
- Mentor and train operations staff team members to be as productive as possible.
- Establish and implement programs to proactively grow operations staff both personally and professionally.
- Work with sales and production to help increase company market share in established and new market segments.
- Assist in developing new products and ancillary services to existing and new clients.
- Manage equipment purchasing process and assist with sales decisions to optimize rental fleet utilization.
- Develop strong relationships with manufacturers of modular buildings as well as with subcontractors for transportation, installation, and service in the marketplace.
- Standardize practices among our vendors and consistently improve our business processes.
Requirements
- 5 plus years’ experience in a management role
- Superior interpersonal skills and a high EQ
- Ability to travel between the branches is required up to 30%
- High energy, flexible and able to execute in a fast paced, very diverse environment
- Ability to remain clam under pressure and foster an environment of support for the team during high pressure situations
- Capacity to lead and manage autonomously and as a team member
- Track record of hands-on success
- Excellent verbal and written communication skills
- Effective project and time management skills
- Experience in utilizing financial metrics to manage costs
- PC proficiency in a Windows environment and quick to learn new systems
Benefits
- Mileage, Travel and Cell Phone Reimbursement
- 10 days + 2 half days company-paid holidays
- 401(k) Retirement Plan with Company Match.
- Company Paid Life Insurance
- DailyPay
- HSA
- FSA
- EAP
- Pet Insurance!
Job title
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