About the role

Director of Contract Operations at MERS Goodwill overseeing contract management and guiding governmental contracts. Leading a team while ensuring service quality and compliance in various work environments.

Responsibilities

Ability to negotiate relationships, provide leadership, and motivate staff.
Must be organized with the ability to prioritize work tasks and meet deadlines as assigned.
Billing and invoicing for all MGI contracts.
Redistributes labor through the service area and contracts as needed.
Consults with customers regarding service delivery and quality of contract services.
Assist with development and control of contractual budgets.
Assist with designing the layout and locations of workstations for customers.
Advises division upper management regarding cost, deliverables, and budgeting for service deliverables.
Explores contractual opportunities and pursues funding for new program development.
Participates in locating, hiring, and training of new staff based on contractual needs.
Participates in any required/assigned committee meetings/memberships or planning meetings as needed.
Ensures OSHA compliance.
Supervises all non-MIASMA Contract Supervisors and provides annual evaluations.
Provides office support including but not limited to; invoicing, communications within department(s) (mass e-mails, etc.) maintaining the file system, documenting, and communicating customer complaints, employee record keeping, assigned staff for required training and community with training department regarding contractual required training and time restrictions.
Assists V/P of Contracts (MGI with Employee Time approvals for all non-MGIS Employees.
Other duties as assigned.

Five plus years' experience working with government contracts, experience with both procurement and supervision.
Have a firm knowledge of the RFP, RFI, and Federal Acquisition Regulation (FARs).
A bachelor’s and / or master’s degree in management or related field is required.
Must be able to travel to, move around, and manipulate various work environments including warehouses, office spaces and contract sites. (Example; Bus Stations, Metro Offices, lover levels, etc.).
Position requires 24/7 availability for emergency calls directing staff as needed.
Strong computer skills including but not limited to; Microsoft, Excel, Pay-com, report writer and Office Suite.
Complex reasoning and decision making.
Reading at 12th grade level or above.
Complex math skills; multiplication, division, fractions, report calculations required.

Immediate date of hire individual and family medical benefits for full-time employees working 30 or more hours per week.
Individual and family dental and vision benefits on the first of the month following the hire date for employees working 20 or more hours week.
Voluntary Life and AD&D Insurance on the first of the month following the hire date for employees working 20 or more hours per week.
403(B) Retirement on date of hire for employees working 20 or more hours per week.
403(B) Retirement + Employer Match after one year of employment for employees working 20 or more hours per week.
401(A) Retirement on date of hire for employees working 20 or more hours per week.
PTO Accrual up to 15 days based on hours worked.
Employee store discount
Paid holidays
Flexible Schedules
Career Growth Opportunities