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Novo NordiskMetrology & Maintenance Manager
Manager for Technical Support, Maintenance & Metrology at Novo Nordisk leading a team for operational excellence. Driving continuous improvement and ensuring compliance in a dynamic environment.
About the role
- Own end-to-end sample delivery for enabler partners, including planning, scheduling, and execution.
- Develop and maintain sampling plans and timelines aligned with roadmap milestones and partner requirements.
- Lead NPI programs with customers and OEM/ODM partners, leading configuration and change processes.
- Align customer test requirements with internal design teams and advocate for customer needs.
- Drive cross-functional collaboration with NPI Ops, Supply Chain, PDT, and Ecosystem Enablement teams to resolve issues and mitigate risks.
- Implement risk management strategies for early samples, BOM changes, and supply constraints.
- Provide regular dashboards and executive-level presentations on status, risks, and trade-offs.
- Lead partner concerns, implement corrective actions, and maintain strong customer relationships.
- Establish process to forecast demand proactively and identify gaps in progress to plan to ensure timely, high quality delivery to enabler partners.
- Continuously improving processes to reduce sample delivery lead times and improve operational efficiency.
Requirements
- Bachelor’s degree in engineering, Supply Chain, or related field
- 8+ years of program or project management experience in semiconductor or technology industries
- Proven experience leading New Product Introductions (NPI) with customers and OEM/ODM partners
- Familiarity with OEM/Cloud product qualification workflows and the storage industry landscape
- Strong ability to handle large datasets, forecast demand, and track delivery progress
- Excellent cross-functional communication and collaborator management skills
- Skilled in executive presentations and business insight to assess and communicate customer impacts and trade-offs.
- Experience with ecosystem enablement and partner engagement (preferred)
- Knowledge of x86 and ARM platform requirements and validation cycles (preferred)
- Proficiency in data visualization tools (Power BI, Tableau) for reporting and Snowflake to build and establish dashboards (preferred)
Benefits
- Health insurance
- 401(k) matching
- Paid time off
- Paid family leave
- Medical, dental and vision plans
- Robust paid time-off program
- Discretionary bonuses and equity
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