Onsite Senior Manager, OCE

Posted 49 minutes ago

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About the role

  • Design, develop, and implement data-driven omnichannel engagement plans (with special emphasis on digital channels) by adapting existing frameworks and customer journeys for key brands/therapy areas
  • Work directly with local affiliate teams to co-create, launch, and optimize omnichannel campaigns
  • Drive customer experience initiatives by establishing key metrics and measurement frameworks
  • Serve as the primary engagement partner for regional Brand and Medical teams
  • Utilize analytics dashboards and customer data to derive practical insights

Requirements

  • Bachelor’s degree in Marketing, Business, or a related field
  • Must be either a Singapore Citizen or Permanent Residence to work in Singapore
  • 10+ years of experience in digital marketing, customer experience, or omnichannel engagement
  • Experience in the pharmaceutical industry, medical retail that demonstrate a deep understanding of digital ecosystems, is a plus
  • Proven hands-on experience with marketing automation, content management systems, and building customer journeys
  • Strong ability to translate data into actionable insights and drive continuous improvement
  • Familiarity with agile methodologies and a "minimum viable product" mindset and exceptional communication and stakeholder management skills, with the ability to influence without direct authority

Benefits

  • Health insurance
  • Professional development

Job title

Senior Manager, OCE

Job type

Experience level

Senior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

OnsiteSingapore

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