Customer Support Representative providing exemplary service at Card Kingdom, assisting customers in resolving issues. Engaging with multiple functions within Marketing and Online Operations to deliver support.
About the role
- Engineering Support Specialist at MKS preparing ECOs and managing engineering project data. Collaborating with cross-functional teams to maintain project schedules and documentation.
Responsibilities
- Preparing Engineering Change Orders (ECO's)
- Maintaining inventory used in product development, including research, ordering parts and coordinating delivery of material with vendors.
- Organizing and maintaining project data such as project files, schedules, costs and tasks.
- Making minor updates to CAD drawings to support ECO's.
- Preparing work instructions for delivery to manufacturing teams.
- Preparing and providing documentation to marketing and sales as required.
- Maintaining and reporting on engineering tasks backlog.
Requirements
- Associate degree (AS, AAS, or AET) or equivalent technical experience preferred
- Minimum 6+ years of job-related work experience preferred
- Strong attention to detail and accuracy in handling technical data and documentation.
- Excellent written and verbal communication skills for cross-functional collaboration.
- Strong organizational and time-management skills to handle multiple projects effectively.
- Proficiency with computer-aided design software or ability to learn quickly.
- Ability to work independently and collaboratively in a team environment.
- Experience with modifying and updating drawings (drafting) in Solidworks and Altium Designer preferred.
- Experience in manufacturing or development of electronic assemblies preferred.
- Experience using Agile PDM and/or SAP ERP software systems preferred.
Benefits
- health insurance coverage (medical, dental and vision)
- 401(k) with company match
- life and disability insurance
- 12 paid holidays
- sick time
- 15 paid vacation days
- 6 weeks fully paid parental leave
- adoption assistance
- tuition reimbursement
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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