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About the role
- Temporary Technical Transformation Manager managing enterprise-wide Next Gen Systems rollout, developing training programs and communication strategies for system users.
Responsibilities
- Establishing communication strategies and rollout plans
- Developing messaging for system users
- Ensuring stakeholders are well-informed
- Navigating various processes associated with new systems
- Delivering large-scale training sessions on new systems and improved processes
- Enhancing the organization's technical capabilities
- Collaborating with cross-functional teams to address hands-on training needs
- Managing the phases of training programs
- Developing training outlines
- Creating materials for both new and existing employees
- Conducting thorough training needs analyses to identify knowledge gaps and training requirements for each workstream
- Identifying the best approach to a change management communications and training plan for key departments
- Building effective training materials for system rollout, including presentations, manuals, and other resources tailored to the needs of diverse audiences and role based
- Helping build repeatable processes and templates to streamline the creation and delivery of training materials
- Confident facilitation of live online and some in person training, and break-out sessions
- Ensuring participants understand complex technical concepts
Requirements
- Strong background in Change Management and all aspects of training, including rolling out new system implementations
- Specific and demonstrable experience in conducting training needs analysis, creating comprehensive training materials, and independently facilitating training sessions
- Outstanding written and verbal communication skills, with the ability to simplify complex technical concepts for a non-technical audience
- Proven experience as a Change Manager on complex IT projects
- Strong facilitation skills with the ability to independently lead training sessions for diverse audiences
- Ability to work collaboratively with cross-functional teams and manage multiple priorities in a fast-paced environment
- Strong organizational skills and attention to detail
- Proficiency in using e-learning authoring tools, learning management systems (LMS), and other training technologies
- Certification in PROSCI or equivalent Change Management methodology
- Certification in training, instructional design, or a related field
- Familiarity with agile project management methodologies
- Strong foundation in Sales Force/Oracle/Microsoft Suite
- Experience with integrations and rolling out new technical systems
- Understanding of standard business practices related to sales operations processes and systems (sales cycle, sales methodology, CRM applications, reporting, forecasting and territory management)
- Experience with creating and launching a new training program at an enterprise scale
- Exposure to Salesforce is preferred
- Experience in commercial construction, or general knowledge of construction sales industry
- Strong knowledge of e-learning authoring tools.
Benefits
- Approximately 20% travel may be needed
- Flexibility & Evolving Responsibilities
- Pre-employment screenings are conducted after a conditional offer of employment is extended
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
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