Care Manager providing case management services in Critical Time Intervention program for adults with behavioral health needs. Collaborating with multidisciplinary team to deliver person - centered care plans.
About the role
- Branch Manager leading operations at Firefighters First Federal Credit Union in Thousand Oaks, CA. Responsible for team management, member engagement, and operational success.
Responsibilities
- Managing all regional office operations.
- This includes performing routine audits as necessary and fulfilling fiduciary responsibilities.
- Ensuring members’ needs are met through a consultative approach, going above & beyond whenever possible through multiple channels.
- Promoting membership expansion by networking with local fire stations, unions, professional firefighter organizations, and attending events.
- Handling escalations which include researching and responding to member inquiries in a timely manner.
- Effectively managing lending and deposit pipelines.
- Forecasting and scheduling teams to provide members with adequate coverage each day.
- Regularly meeting with each team member to coach and mentor to ensure alignment around FFCU’s mission, vision, and values.
Requirements
- Bachelor’s degree.
- Minimum of 3 years’ experience as a branch manager or a financial services branch representative.
- Experience supervising or managing employees.
- Experience with sales and operations at a financial institution.
- All candidates must be bondable and maintain bondable status throughout employment in accordance with credit union regulatory requirements.
Benefits
- Competitive salary with a pay for performance bonus
- Fully paid Medical, Dental, and Vision benefits package for employees.
- Fully paid Life insurance, AD&D, short and long-term disability coverage
- 401k plan with a 3% safe harbor from the credit union and a matching program of up to 4%
- Education reimbursement of up to $5,250 annually, along with a 0% education loan assistance program
- Pet Insurance
- 4 weeks of PTO annually including 2 ½ days of float time.
- 9 paid holidays plus 2 half days
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