Operations Optimization Coordinator working closely with teams to enhance experiences in Mexico. Managing scheduling, financial aspects, and process improvements for traveling team members.
Responsibilities
Schedule managers and assign ambassadors to client accounts via the portal
Manage financial charges for assignments and coordinate with Finance
Administer Power BI portal and dashboards
Oversee and prioritize all Optimization support requests
Send follow-up communications and ensure timely completion of requests
Assess portal functionality and recommend improvements
Maintain personnel documentation and ensure compliance
Identify and implement workflow efficiencies
Communicates with ambassador network and support onboarding
Lead and participate in team meetings
Audit monthly expense reports according to policy
Support training, performance improvement, and professional development initiatives
Develop and update training resources and operational programs
Troubleshoot travel challenges for ambassadors and ensure budget adherence
Effectively partner and motivate across multiple layers of the organization
Analyze results, align success measures, and communicate outcomes
Perform other duties as assigned
Requirements
Associate or bachelorβs degree in Business Administration, Office Administration, Administrative Assistance, Information Systems, or related field
2β5 years of experience in operations, coordination, or process management
Experience with dashboards or reporting tools (Power BI preferred)
Strong Microsoft Office skills
Experience managing workflows or support processes
English Advanced and excellent communication skills
Benefits
π **Christmas Bonus**: 30 days, to be paid in December.
Senior Manager Plant Operations overseeing manufacturing at TD Williamson's Nivelles site in Belgium. Driving operational excellence and cross - functional alignment in a global matrix organization.
Data Center Operations Manager overseeing cross - trade fire protection services for data centers in Texas. Leading operations and P&L management while ensuring quality and safety standards.
Head of Value & Pricing leading strategy and value initiatives at Deliveroo. Collaborating across teams and managing a team to execute value strategies effectively.
Eastern Region Operations Manager driving operational excellence across ALS East Coast Geochemistry labs. Supporting Laboratory Managers and implementing standard processes for efficiency and quality.
Operations Manager responsible for achieving success in Client Delivery at a leading upskilling platform. Leading operational strategies and managing a team to enhance learner outcomes and client satisfaction.
Senior Manager, Operations leading operational integrity amidst UK apprenticeship reform. Driving AI - first transformations and maintaining high performance standards.
Technical Operations Administrator at WAVE, connecting customers with software and operational support. Involves troubleshooting and coordination with R&D for optimal customer experience.
Sales Operations Administrator supporting Sales Operations for Fortinet in Germany. Ensuring smooth offer processing while coordinating internal teams and maintaining data accuracy.
Logistics Operations role at Applied Materials focused on understanding metrics and process improvements. Involves support for Quality standards and warehouse operations in Texas.