Legal Intern assisting in consumer complaint handling for a fintech company focusing on credit solutions. Managing operational queues and supporting legal compliance tasks effectively.
Responsibilities
Handling operational queues to respond to consumer complaints received through administrative channels.
Managing operational queues for registering and collecting supporting information/documents to assist in explaining facts to clients (judicial and administrative).
Processing operational queues to comply with court orders that require termination of operations, suspension of operations, or other obligations for the company.
Managing operational queues for requests to pay expenses arising from court decisions.
Assist in organizing and developing internal procedures.
Working with Excel databases for reporting information.
Requirements
Enrolled in a Law degree program;
Hands-on attitude;
Willingness to learn;
Genuine commitment to respond to and resolve client requests.
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