Account Manager for Superior Food & Convenience at Metcash, based in Pinkenba. Maximizing profitable sales and managing relationships with key food service clients in Brisbane.
Responsibilities
Responsible for maximizing the profitable sales of products by providing a serviced total supply solution to nominated existing key account customers
Identify new markets to diversify and actively grow the total Food Service & Convenience customer base
Initiate and develop new business across all nominated areas
Identify opportunities throughout the FMCG and Foodservice categories
Develop and manage relationships with restaurants, cafes, hotels, caterers, Schools, educational institutions and other food service clients
Build and maintain strong supplier relationships as well as managing existing customer relationships to maximize overall sales potential
Introduce new categories to existing customers
Achieve Budgeted sales & margin in line with budget document
Manage contract pricing by customer and review as necessary
Continuously look for ways to meet and exceed customer expectations
Promote & drive the SAVE loyalty program
Requirements
Minimum 2 years' experience in Sales / Account Management
Proven sales experience with a strong focus on customer service excellence
Solid understanding of the Fast-Moving Consumer Goods (FMCG) industry
Excellent communication and organisational skills
In-depth knowledge of the Brisbane / QLD market
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Skilled in data analysis to support business insights and decision-making
Benefits
Extra Leave: Enjoy a 5th week of annual leave, 2 well-being days, plus 1 volunteer day annually
Career Growth: Endless learning and development opportunities
Parental Leave: 12 weeks of gender-neutral paid leave for primary carers
Inclusive Culture: Bronze Employer for LGBTQ Inclusion
Neutral Pay Gap: Gender pay gap under 5% (WGEA 2024–2025)
Mental Health: Gold accreditation by Mental Health Australia
Flexibility: Flex Ready and Family Friendly Workplace accredited
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