Account Manager overseeing the commercial lifecycle for enterprise customers. Leading negotiations and partnerships to drive revenue growth and customer success.
Responsibilities
Own all commercial engagement across a strategic portfolio of enterprise accounts, including renewals, expansions, and long-term account planning.
Develop and execute multi-year commercial growth strategies in partnership with Customer Success, Sales, Product, and Executives.
Lead complex, high-value renewal negotiations, often across multiple departments or regions.
Identify and close enterprise-wide product expansions, including large-scale license growth, new business unit adoption, and full product suite utilization.
Act as a trusted commercial advisor to senior customer stakeholders, focusing on long-term strategic value.
Partner with legal and finance on pricing, contract structuring, and deal approvals for high-value renewals and expansions.
Deliver robust revenue forecasting, growth planning, and executive reporting on strategic accounts.
Requirements
5+ years of experience in enterprise B2B account management, customer growth, or commercial leadership roles, preferably in SaaS or cybersecurity.
Proven success managing high-value, complex accounts with strategic growth targets.
Experience negotiating large multi-year contracts, enterprise pricing, and custom deals.
Strong strategic thinking, commercial creativity, and relationship management skills.
Comfortable working with C-level stakeholders.
Highly proficient in forecasting tools and enterprise-level CRM systems.
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