Ausbildung zum Kaufmann für Dialogmarketing bei MERKUR.COM AG in Lübbecke. Unterstützung der Kunden und technische Problemlösungen im Dialogmarketing-Bereich.
Responsibilities
Over the course of 3 years you will qualify as a Dialog Marketing Specialist (m/f/d)
Support customers directly by telephone and via remote support from the office
Explain complex technical issues in simple terms
Collaborate with specialist departments and technicians to develop solutions
Rotate through different areas such as the customer center and technician dispatch
Contribute your own ideas to projects
Requirements
Good school grades
Eagerness to develop and implement diverse projects and to think beyond conventional boundaries
Strong interest in technical and IT-related topics
Enjoy (telephone) contact with other people; friendly, open and communicative manner
High service orientation and willingness to perform; motivated to help customers with technical challenges
Reliability and team spirit
Benefits
30 days of vacation
Company-provided laptop
Flexible working hours
Excellent chances of permanent hire
Dedicated training program
Targeted exam preparation
Additional technical training integrated into a commercial apprenticeship
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