Business Marketing Manager overseeing multi-vendor customer services portfolio at Philips. Collaborating with teams to enhance customer satisfaction and drive revenue growth.
Responsibilities
Manage a multi-vendor customer services portfolio covering maintenance, connectivity, education, parts, optimization and related offerings
Gather and analyze market and customer insights across executive, clinical and operational levels to define target segments and inform strategy
Develop and execute marketing plans and sales enablement programs
Centrally create and maintain customer-facing content, quoting tools, pricing/discount guidelines, and service agreements
Collaborate across services marketing, field teams, sales, finance, legal, back-office and global stakeholders to monitor performance
Requirements
5+ years in high-technology/healthcare marketing or equivalent experience
Bachelor's degree in Marketing Technology, Medical Technology, Healthcare, Commercial Services Management or equivalent
Proven track record launching and marketing service/intangible products
Strong project management, analytical/problem-solving, and change leadership skills
Excellent interpersonal and communication abilities
Benefits
Generous PTO
401k (up to 7% match)
HSA (with company contribution)
Stock purchase plan
Education reimbursement
Job title
Business Marketing Manager – Multi-Vendor Services
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