Patient Account Representative managing insurance follow-ups at Memorial Hermann. Responsible for timely collection of receivables and ensuring compliance with policies and standards.
Responsibilities
Timely collection of third party and private pay receivables
Review incoming correspondence and take appropriate actions
Respond promptly to inquiries
Analyze accounts for errors, adjustments and credits, issuing corrected entries when necessary
Update account information accordingly
Document communications accurately and completely
Serve as a mentor and resource for less experienced staff
Ensure safe care to patients, staff and visitors; adhere to all Memorial Hermann policies, procedures, and standards
Requirements
High School Diploma or GED preferred
Prefer three (3) years hospital business office or medical related experience
Some knowledge of business office, patient billing, or collection/reimbursement procedures in a healthcare setting preferred
Ability to multi-task in a fast paced, high volume environment
Proficient in Microsoft office with emphasis on Excel, 10-key and math
Benefits
Professional growth and development
Meeting requirements for mandatory/continuing education
Serving as mentor and resource for less experienced staff
Creating compassionate and personalized experiences
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