Hybrid Patient Account Representative – Insurance Follow-Up, Denials

Posted 1 hour ago

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About the role

  • Patient Account Representative managing insurance follow-ups at Memorial Hermann. Responsible for timely collection of receivables and ensuring compliance with policies and standards.

Responsibilities

  • Timely collection of third party and private pay receivables
  • Review incoming correspondence and take appropriate actions
  • Respond promptly to inquiries
  • Analyze accounts for errors, adjustments and credits, issuing corrected entries when necessary
  • Update account information accordingly
  • Document communications accurately and completely
  • Serve as a mentor and resource for less experienced staff
  • Ensure safe care to patients, staff and visitors; adhere to all Memorial Hermann policies, procedures, and standards

Requirements

  • High School Diploma or GED preferred
  • Prefer three (3) years hospital business office or medical related experience
  • Some knowledge of business office, patient billing, or collection/reimbursement procedures in a healthcare setting preferred
  • Ability to multi-task in a fast paced, high volume environment
  • Proficient in Microsoft office with emphasis on Excel, 10-key and math

Benefits

  • Professional growth and development
  • Meeting requirements for mandatory/continuing education
  • Serving as mentor and resource for less experienced staff
  • Creating compassionate and personalized experiences

Job title

Patient Account Representative – Insurance Follow-Up, Denials

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

High School Diploma

Location requirements

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