About the role

  • Account Manager Trainee providing technical and administrative support within insurance industry. Involves client management, billing issues and policy renewal processes.

Responsibilities

  • Develop the knowledge and skills to provide technical and advanced administrative support to our producers.
  • Provide consultation and technical support as the first point of contact for customers.
  • Compile data, perform routine and non-routine tasks, and processes renewals and endorsements to support the underwriting process.
  • Review in-force policies for current clients making sure forms, endorsements, policy changes, billing and other data are accurate.
  • Personally manage higher level changes.
  • Handle billing related issues and work directly with Accounting to address past due balances.
  • Renewal marketing prep includes updating policy information, gathering loss reports, and processing renewal information.

Requirements

  • Bachelor's degree and zero to two years related experience in the insurance industry and/or an equivalent combination of education and experience.
  • High level of organizational ability and attention to detail.
  • Able to manage multiple priorities and complete tasks and assignments in required timeframes.
  • Excellent customer service skills.
  • Excellent written and oral communication skills.
  • State Property and Casualty license is required within the first 90 days of employment.

Benefits

  • Comprehensive employee benefits package including medical, dental, vision, group term life insurance, short-term/long-term disability, and a flex spending account.
  • A 401(k) retirement plan + an Employee Stock Purchase Plan that allows our employees to purchase Brown & Brown stock at a discounted rate.
  • Flexible Work Schedule – It is important that our team members have the flexibility to achieve work-life balance by establishing their own schedules around our core office hours and utilizing our unique time off benefits.
  • Paid Time Off, Holidays, Preferred Partner Discounts and more.

Job title

Account Manager – Trainee

Job type

Experience level

Entry level

Salary

$24 - $31 per hour

Degree requirement

Bachelor's Degree

Location requirements

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