About the role

  • Patient Account Representative managing timely collection of healthcare claims follow-up. Engaging in billing, communications and mentoring less experienced staff in a hybrid work environment.

Responsibilities

  • Timely collection of third party and private pay receivables
  • Review incoming correspondence and take appropriate action
  • Respond promptly to inquiries
  • Analyze accounts for errors, adjustments and credits
  • Update account information accordingly
  • Document communications accurately and completely
  • Serve as a mentor and resource for less experienced staff

Requirements

  • Healthcare claims follow-up experience
  • Healthcare collections and denials experience
  • Epic experience highly preferred
  • High School Diploma or GED
  • Prefer three (3) years hospital business office or medical related experience
  • Knowledge of business office, patient billing, or collection/reimbursement procedures
  • Proficient in Microsoft office with emphasis on Excel, 10-key and math

Benefits

  • Flexible work arrangements (Hybrid: One day onsite, four days remote)
  • Professional development opportunities

Job title

Patient Account Representative, Claims Follow Up

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

High School Diploma

Location requirements

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