Patient Account Representative managing timely collection of healthcare claims follow-up. Engaging in billing, communications and mentoring less experienced staff in a hybrid work environment.
Responsibilities
Timely collection of third party and private pay receivables
Review incoming correspondence and take appropriate action
Respond promptly to inquiries
Analyze accounts for errors, adjustments and credits
Update account information accordingly
Document communications accurately and completely
Serve as a mentor and resource for less experienced staff
Requirements
Healthcare claims follow-up experience
Healthcare collections and denials experience
Epic experience highly preferred
High School Diploma or GED
Prefer three (3) years hospital business office or medical related experience
Knowledge of business office, patient billing, or collection/reimbursement procedures
Proficient in Microsoft office with emphasis on Excel, 10-key and math
Benefits
Flexible work arrangements (Hybrid: One day onsite, four days remote)
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