Senior Analyst improving processes and client experiences at CIBC. Collaborating on process strategies and analyzing data for operational efficiency.
About the role
- Deal Desk Analyst supporting Meltwater’s Deal Desk team for efficient B2B SaaS deal structuring and compliance. Collaborating with Sales, Finance, and Legal to ensure deal execution and adherence to best practices.
Responsibilities
- Partner closely with Commercial teams to support deal structuring, pricing, and commercial strategy throughout the sales and renewal cycle.
- Review deal economics, contract terms, billing structures, and operational requirements to ensure deals are scalable, compliant, and executable.
- Support contract negotiations by reviewing commercial terms, identifying risks, and coordinating with Legal, Accounting, Tax and Product teams as needed.
- Manage and support deal approval workflows, ensuring accuracy, completeness, and adherence to internal policies.
- Identify opportunities to streamline Deal Desk workflows and improve scalability as the business grows.
- Help document, maintain, and evolve business rules, pricing guidelines, and approval frameworks.
- Proactively work with Sales and RevOps to improve sales efficiency while balancing speed, risk, and governance.
- Operate confidently within Salesforce (or a comparable enterprise CRM) and related commercial systems to manage deal data and workflows.
- Collaborate with stakeholders across Sales, Finance, Legal, Sales Operations, and Revenue Operations to resolve issues and align on best practices.
- Uphold Meltwater’s policies, procedures, and ethical standards in all commercial activities.
Requirements
- Bachelor’s degree in Business Administration, Finance, Economics, or a related field.
- 2+ years of experience in Deal Desk, Sales Operations, Revenue Operations, Commercial Operations, or a related function.
- Proficiency with Salesforce or a major enterprise CRM is required; experience supporting complex deal workflows strongly preferred.
- Prior experience supporting contract review, deal negotiations, or commercial terms is a plus.
- Strong analytical mindset with a solutions-oriented approach to problem-solving.
- Experience in B2B SaaS or a subscription-based business model is a significant advantage.
- Familiarity with CPQ, NetSuite, Jira, or similar systems is a plus.
- Excellent communication and collaboration skills, with the ability to engage confidently with Sales and senior stakeholders.
- Fluency in English required.
- Highly detail-oriented, organized, and able to manage multiple priorities in a fast-paced environment.
Benefits
- Enjoy flexible paid time off options for enhanced work-life balance
- Meltwater demonstrates a commitment to your well-being by contributing towards Discovery Health, ensuring robust healthcare coverage
- Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters.
- Energetic work environment with a hybrid work style, providing the balance you need
- Benefit from our family leave program, which grows with your tenure at Meltwater.
- Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career.
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