Customer Success Specialist assisting customers with product features and support requests at 1Nebula. Engaging customers through various channels to enhance satisfaction and retention.
About the role
- Technical Consultant driving Cardiac Rhythm and Ablation Solutions Therapies for Medtronic. Support healthcare professionals and achieve sales targets in a specified region.
Responsibilities
- Driving Cardiac Rhythm and Ablation Solutions Therapies.
- Accelerate the adoption of innovative diagnostic and therapeutic solutions.
- Achieve sales revenue and market share targets for a specified region.
- Support EPS, Cryo & RF Ablation, Pacemaker & ICD implantation cases in CathLab.
- Conduct on-site education and consulting.
- Establish and maintain customer relations with healthcare professionals and organizations.
- Provide technical expertise to sales representatives and customers through sales presentations and product demonstrations.
- Monitor and manage field inventory effectively.
Requirements
- Bachelor degree in Nursing, Biology, Life Sciences, Biomedical Science/Engineering or related field or equivalent experience.
- 3+ years experience in the medical device industry and/or working in hospital environment, preferably as technical consultant in CathLab, supporting CRM & CAS cases.
- Solid understanding of cardiovascular anatomy.
- Familiar with Cathlab environment: Sterilization and radiation protocols.
- Flexibility, dedication, hands-on working approach with ability to present technical know-how.
- English knowledge (B2 and above).
- No travel restrictions.
- Holding KDE and STE certificates from TCESIS.
Benefits
- Competitive Salary
- Flexible Benefits Package
Job title
Job type
Experience level
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Not specified
Degree requirement
Location requirements
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