Program Manager II managing customer needs and project deliverables at Avaya. Overseeing project plans, budgets, and vendor coordination with minimal direction.
About the role
- Legal Operations Program Manager managing key legal initiatives for Medtronic's Diabetes unit. Driving compliance, technology optimization, and process improvements across legal functions.
Responsibilities
- Support and drive legal operations programs with a focus on Sunshine Act/Transparency reporting, litigation support, legal billing, and workflow improvements.
- Assist in the evaluation, implementation, and management of legal tech platforms (e.g., CLM, eBilling, matter management, investigation tracking).
- Manage legal billing processes, ensure compliance with billing guidelines, support eBilling platform operations, and assist with vendor engagement and reporting.
- Collaborate with Compliance and Legal stakeholders to support transparency reporting obligations (e.g., Sunshine Act), channel partner governance, and related operational processes.
- Partner with legal counsel and outside counsel on litigation case tracking, documentation workflows, and coordination of key operational deliverables.
- Identify and implement process enhancements and automation opportunities within legal operations.
- Build and maintain operational dashboards to track program performance, legal spend, compliance metrics, and initiative progress.
- Serve as a liaison between Legal, Compliance, IT, Finance, and external vendors.
Requirements
- Bachelor’s degree with 7+ years of relevant work experience in legal operations, project management, or compliance.
- Advanced degree with 5+ years of relevant work experience in legal operations, project management, or compliance.
- Experience supporting legal functions in billing, litigation, or compliance-related domains.
- Experience working with legal technology tools such as ONIT, CounselLink, Anaqua, Navex, or equivalent platforms.
- Familiarity with Sunshine Act/Transparency reporting, litigation operations, and legal billing systems.
- Strong project management skills with the ability to manage multiple priorities across workstreams.
- Excellent communication and interpersonal skills with the ability to work across legal, business, and technical teams.
- Strong attention to detail, organizational skills, and a continuous improvement mindset.
- Prior experience in a regulated industry such as healthcare, medtech, or pharmaceuticals is a plus.
Benefits
- Health, Dental and vision insurance
- Health Savings Account
- Healthcare Flexible Spending Account
- Life insurance
- Long-term disability leave
- Dependent daycare spending account
- Tuition assistance/reimbursement
- Simple Steps (global well-being program)
- Incentive plans
- 401(k) plan plus employer contribution and match
- Short-term disability
- Paid time off
- Paid holidays
- Employee Stock Purchase Plan
- Employee Assistance Program
- Non-qualified Retirement Plan Supplement (subject to IRS earning minimums)
- Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)
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