Partner Delivery Operations Lead at Deputy, responsible for global scaling of implementation partners. Focused on operational excellence, profitability, and exceptional partner satisfaction.
About the role
- Program Manager leading Standards Management for regulatory compliance at Medtronic. Ensuring product safety and efficacy throughout the product lifecycle.
Responsibilities
- Develop and implement a comprehensive standards management strategy aligned with business objectives, regulatory expectations, and industry best practices.
- Establish governance frameworks, decision models, and operating mechanisms that ensure consistent execution, accountability, and continuous improvement.
- Create and maintain integrated program plans, identifying key milestones, dependencies, risks, and critical paths to support timely and predictable delivery.
- Collaborate with cross-functional partners to align priorities, capacity, and sequencing with broader organizational objectives.
- Lead multi-year forecasting and planning for program resources, including staffing, tools, and operational capabilities.
- Develop and manage program budgets, ensuring alignment with program goals, financial constraints, and enterprise planning cycles.
- Monitor spend, identify variances, mitigate risks, and drive cost-effective execution.
- Oversee end-to-end execution of standards management activities, ensuring alignment with business needs and regulatory commitments.
- Proactively identify risks, issues, and constraints, driving resolution and maintaining program momentum.
- Provide clear recommendations on tradeoffs, prioritization, and revised plans as business or regulatory conditions evolve.
- Engage stakeholders across functions and leadership levels to ensure alignment, transparency, and sustained commitment to program objectives.
- Deliver regular updates, dashboards, and leadership communications highlighting progress, risks, decisions required, and recommended actions.
- Define, implement, and track key performance indicators (KPIs) to measure program effectiveness, resource utilization, and financial performance.
- Translate data into clear, actionable insights that support operational and leadership decision-making.
- Continuously evaluate program processes to identify opportunities for simplification, scalability, and efficiency.
- Stay current on evolving standards, regulatory trends, and best practices in standards administration and program management.
Requirements
- Bachelors Degree and minimum of 5 years of relevant experience or advanced degree with a minimum of 3 years of relevant experience.
- 3+ years of experience working with or managing cross-functional teams in a matrixed environment (eg: R&D, Operations, Regulatory, Quality, Marketing).
- 3+ years leading multiple projects at once of increasing complexity.
- 3+ years of experience with budget management or financial tracking within projects and programs.
- 3+ years leading stakeholder communications across various peer and leadership levels of an organization.
- Experience with product development in the medical device or related industry.
- Strong working knowledge of Standards and regulatory frameworks.
- PMP or PgMP certification.
- Experience directly managing or mentoring project managers and/or project coordinators.
- Experience with advanced scheduling and resource management tools like Microsoft Project and/or Resource First/PDWare.
- Power BI experience and creating data visualizations from large data sets.
- Experience partnering with technical teams to define requirements for AI-enabled tools, automation, and work simplification solutions.
Benefits
- Health, Dental and vision insurance
- Health Savings Account
- Healthcare Flexible Spending Account
- Life insurance
- Long-term disability leave
- Dependent daycare spending account
- Tuition assistance/reimbursement
- Simple Steps (global well-being program)
- Incentive plans
- 401(k) plan plus employer contribution and match
- Short-term disability
- Paid time off
- Paid holidays
- Employee Stock Purchase Plan
- Employee Assistance Program
- Non-qualified Retirement Plan Supplement (subject to IRS earning minimums)
- Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)
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