Senior Program Manager overseeing complex programs to ensure successful delivery of corporate objectives. Leading cross - functional initiatives and interfacing with stakeholders at E - INFOSOL LLC in Monterey, CA.
JI
Hybrid Program Manager, Space Data Audits
Posted 7 hours ago
About the role
- Program Manager coordinating comprehensive space data audits for JLL, managing audits across the AMER portfolio. Liaising with stakeholders and overseeing audit performance and compliance.
Responsibilities
- Coordinate bi-annual audit scheduling across all AMER locations through structured grid scheduling in alignment with EMEA and APAC regional audit cycles, maintaining comprehensive oversight of the four-stage audit process
- Provide direct oversight and management of 10 Floorplan Audit Coordinators, conducting thorough performance tracking against established service level agreements and implementing comprehensive training programs on FMS systems and audit methodologies
- Oversee systematic floor-by-floor facility evaluations that identify and document discrepancies between actual space configurations and FMS system records across the 42MM RSF portfolio
- Serve as primary liaison between Floorplan Audit team and GREF stakeholders including Regional Portfolio Management, Global Portfolio Strategy & Planning, Workplace Design and Construction, Internal Services, and Global Corporate Procurement
- Track and document audit completion rates, cycle times, and coverage metrics, developing and maintaining master project schedules showing audit timelines, resource allocation, and critical milestone tracking
- Implement quality assurance protocols to verify accuracy of audit findings before submission to Occupancy Planning teams and SDMT, ensuring standardized SIM ticket submission protocols are followed
- Provide regular performance reporting to AMER IFM Program Manager on audit completion status, discrepancy identification rates, and system update closure, preparing executive summary reports highlighting portfolio-wide trends
- Drive immediate discrepancy identification protocols and ensure rapid resolution of system inconsistencies, monitoring service level agreement compliance for floorplan changes, FMS updates, and CAD updates.
Requirements
- Bachelor's degree in Business Administration, Facilities Management, Real Estate, Engineering, or related field
- Minimum 7-10 years of progressive experience in corporate real estate, facilities management, or space planning operations
- At least 5 years in program management or supervisory roles with direct reports
- Demonstrated success managing large-scale portfolio initiatives (20MM+ RSF preferred)
- Proven track record implementing quality assurance programs and data integrity initiatives
- Experience working with enterprise Facilities Management Systems and ensuring system accuracy
- Background in audit program development, execution, and continuous improvement
- Expert-level knowledge of Facilities Management Systems (FMS) including data structures, accuracy requirements, and system update protocols
- Advanced proficiency in CAD software and PDF markup tools for floorplan review and discrepancy documentation
- Strong project management capabilities including scheduling, resource allocation, and milestone tracking.
Benefits
- 401(k) plan with matching company contributions
- Comprehensive Medical, Dental & Vision Care
- Paid parental leave at 100% of salary
- Paid Time Off and Company Holidays
- Early access to earned wages through Daily Pay
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