Secretary Specialist at Florida Department of Children and Families performing routine clerical tasks and supporting case management functions. Handling inquiries, correspondence, and record maintenance.
About the role
- Medical Secretary at Medserv providing service to clients in the healthcare sector and managing a high volume of calls. Coordinating with patient administrators and ensuring client satisfaction.
Responsibilities
- Managing a high volume of calls from patients querying appointments, handling consultants and secretaries' queries, taking payments, issuing correspondence, etc.
- Scheduling clinics
- Managing and reviewing medical dictations
- Scanning medical information and uploading to the PM system
- Participate in weekly team meetings with management
- Managing internal and external email queries
- Ensure clients are getting the best us of the service
- Assist with training of new members of staff when necessary
- Ad-hoc duties as requested by management
Requirements
- Attention to detail is essential
- Comfortable speaking with clients or third parties, i.e secretaries, hospital personnel
- Ability to work on own initiative
- Ability to multi-task/be flexible to the needs of the role
- Ability to communicate/report effectively with manager/team members/clients and other third parties
- Ability to work to targets
- Must be a team player
Benefits
- Performance bonus (team based)
- Corporate health insurance with Irish Life
- Pension contribution
- Maternity and Paternity leave (T&C's apply)
- Life Assurance
- Gym membership
- Dedicated EAP provided by Health Assured
- 21 days AL as standard with an additional 2.5 days discretionary.
- Holiday Plus Scheme to purchase additional leave
- Professional development opportunities
- Regular sports and social events
- Healthy food with comfortable on-site recreational facilities
- Access to tax incentive schemes i.e. commuter schemes and bike to work
- Hybrid working options after 1 years service
- Workcation options
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
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