Chief Commercial Officer driving commercial growth across Medserv’s healthcare operations. Developing strategies, building partnerships, and mentoring teams in a dynamic environment.
Responsibilities
Responsible for driving Medserv’ commercial growth across its core operations in Revenue Cycle management and Remote Practice management services.
Develop and execute a multi-year commercial strategy to expand market share and maximise profitability within the medical billing and RCM sector.
Identify new commercial opportunities with healthcare providers, private practices, hospitals, and insurers.
Build and maintain deep relationships with healthcare decision-makers, technology partners, and insurers to drive sustainable revenue pipelines.
Champion a client-first culture across the business.
Partner closely with the Operations, Finance and Technology teams to align commercial objectives with operational performance.
Lead and mentor a high-performing commercial team, fostering collaboration, accountability and measurable results.
Oversee Medserv ‘ marketing strategy to strengthen brand visibility and drive lead generation.
Represent the organisation at key industry events, client forums, and partnership meetings.
Requirements
12+ years’ senior commercial experience within healthcare administration, RCM or related healthcare technology services.
Proven record of developing and executing commercial growth strategies that deliver measurable revenue and margin improvement.
Strong contract negotiation and client relationship management skills, with experience managing multi-site or international client requirements.
Experience working in both start-up and established business environments with the ability to balance innovation with process discipline.
Technically astute with the ability to work with data analytics platforms, CRM systems and performance dashboards.
Strong leadership capability - ability to inspire cross-functional teams, drive accountability and build a performance-led culture.
Extensive professional network within the healthcare, medical billing and insurance ecosystem.
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