Incident Manager responsible for proactive support and resolution management for Comcast Business clients. Collaborating with technical teams to ensure timely resolution of customer issues while maintaining strong communication.
About the role
- Country Manager overseeing operations and business performance for MD Finance in Mexico. Leading core processes and ensuring compliance with local regulations in subsidiary management.
Responsibilities
- Represent MDfin’s interests within the subsidiary company and ensure adherence to corporate standards and policies.
- Operational management: lead and oversee day-to-day operations.
- Recruit and train operational staff: build, onboard, and develop a high-performing team; set SOPs and training programs.
- P&L responsibility: monitor revenues and expenses, ensuring profitability and liquidity.
- Communication and strategic alignment: support effective communication and coordination between MDfin and the Mexico subsidiary.
- Business scaling and efficiency: participate in business growth initiatives and drive operational efficiency, ensuring that infrastructure remains secure and compliant with group requirements.
Requirements
- 5+ years in Fintech and 3+ years of experience in PDL (Payday Loan).
- Proven experience in driving P&L; understanding of financial analysis and unit economics.
- Excellent leadership skills; ability to build processes from the ground up.
- English С1.
- Proactive, independent, and results-oriented professional attitude.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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