Assistant Store Manager at Coach focusing on employee development and sales performance in Vancouver. Driving operational efficiencies and ensuring customer satisfaction in retail environment.
Responsibilities
Understands organizational objectives and makes decisions in partnership with the Store Manager that align with Company priorities and values
Develop sales strategies, initiatives and growth across all categories; communicates goals to the team, tracks store’s performance at all times and achieves sales
Develops clienteling strategy; implements and monitors over time, to achieve business goals and objectives in partnership with the Store Manager
Resolves customer issues in a timely manner while being solution-oriented and forward thinking; partners with the Store Manager and/or District Manager as needed
Evaluates performance of all team members and provides consistent and timely feedback; creates and modifies action plans for the continuous development in partnership with the Store Manager
Requirements
1 to 3 years of previous management experience in a luxury retail service environment preferable.
Possess current knowledge of fashion trends and competition in the marketplace.
High school diploma or equivalent; college degree preferred.
Proficient with MS Office (Microsoft Word, Excel, PowerPoint and Outlook).
Experience using retail systems (i.e. labor management, inventory systems, sales reporting, etc.).
Ability to execute at a fast pace.
Ability to communicate effectively with customers and team.
Ability to maneuver the sales floor, sales shelves, and stock room; climbing, bending, and kneeling are required.
Ability to frequently lift and carry up to 25 pounds and at times lift and carry product/cartons up to 50 pounds.
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