Governance & Risk Lead at Chain IQ responsible for S2C and P2P service delivery excellence. Collaborating closely with internal teams to manage risks and ensure quality compliance.
About the role
- Manage and control User Profile Administration support for users in Pakistan and overseas. Ensure efficient and secure support to end users available upon call.
Responsibilities
- Manage and control User Profile Administration (UPA) support for users across MB / TBMS / Taqania / MIT / Injaz / Doha / MGN PAK and overseas offices to ensure efficient and secure support to end users.
- The support should be always available and upon call as well.
Requirements
- Strong analytical and problem-solving skills.
- Basic knowledge of User Profile Administration.
- Effective communication and interpersonal skills.
- Eagerness to learn and adapt in a fast-paced environment.
- Team player with a proactive and positive attitude
- Education: Bachelor's or Master’s degree (BS) in Computer Science, Software Engineering, Information Technology, or a related field from an HEC-recognized university.
- Experience: Fresh graduates or up to 1 year of relevant internship/work experience.
- Certification: Active Directory Certification is must.
Benefits
- Basic understanding of Access Management.
- Participate in rotational assignments across various departments.
- Analyze business processes and recommend technical solutions to improve efficiency.
- Support digital transformation initiatives and contribute to innovation-driven projects.
- Collaborate with cross-functional teams to understand business needs and deliver solutions.
- Prepare reports, documentation, and presentations for stakeholders and senior management.
- Continuously learn/apply new technologies, tools, and frameworks relevant to assigned projects.
- Complete training milestones and assessments as per the MTO development program.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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