Onsite Store Manager

Posted 10 hours ago

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About the role

  • Store Manager leading a high performing retail and café team at Hotel Chocolat. Responsible for driving sales growth and enhancing customer experiences in store operations.

Responsibilities

  • Lead a high performing multi-skilled retail and café team
  • Responsible for leading and managing the Food, Beverage & Retail operation
  • Deliver profitable sales growth and enhance customer experiences
  • Recruit, develop, and coach team members
  • Drive high performance through set objectives and regular feedback
  • Maintain operational standards and ensure compliance with procedures
  • Collaborate effectively with stakeholders and attend company meetings as required

Requirements

  • Bachelor’s degree preferred
  • High school diploma or equivalent
  • Minimum 5+ years of previous management experience in a retail environment or within a premium retailing or food and beverage operator
  • Experience in a seasonally busy and bespoke selling environment, ideally within a luxury brand or retailer preferred
  • Leadership skills experience which includes coaching, team development, motivation and communication
  • Previous experience of leading a team of direct reports (10+)
  • Previous knowledge of Food Hygiene, Allergens and Health & Safety compliance a plus
  • Strong understanding of Microsoft Excel, Word, and Outlook

Benefits

  • A competitive salary and Incentives based on performance
  • 50% unlimited staff discount to treat yourself and your friends and family
  • 70% discount off a stay in our Hotel in St Lucia
  • Flexible working

Job title

Store Manager

Job type

Experience level

Mid levelSenior

Salary

$64,611 - $88,840 per year

Degree requirement

Bachelor's Degree

Location requirements

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