Regional Quality Manager overseeing quality assurance for senior care facilities in Munich area. Provide training, audits, and ensure compliance with quality standards across multiple locations.
About the role
- Manager, Change Enablement at Manulife, leading adoption strategies for digital and cultural transformation. Engaging with cross-functional teams to ensure effective change management practices.
Responsibilities
- Leads the design and execution of adoption strategies for transformational programs
- Bridges enterprise strategy and human behavior to translate complex organizational initiatives
- Anticipates resistance and mitigates risk while ensuring collaborators are informed
- Works closely with Sales, Product, Technology, Compliance, and HR for governance and assessment
- Designs adoption playbooks and facilitates workshops to motivate change champions
Requirements
- Minimum 7 years’ experience in change management or organizational development within financial services or other regulated sectors.
- Proven record leading enterprise or large-scale adoption initiatives.
- Certification in PROSCI/ADKAR or equivalent methodology.
- Demonstrated ability to manage complex collaborator networks and competing priorities.
- Strong facilitation and communication skills with comfort presenting to executive audiences.
- Experience developing change metrics and adoption dashboards.
- Advanced analytical, planning, and documentation skills.
- Strong understanding of governance, risk, and compliance requirements.
- Excellent interpersonal awareness and conflict-management ability.
- Proficiency with Microsoft Office, Power BI, and collaboration platforms.
Benefits
- health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage
- adoption/surrogacy and wellness benefits
- employee/family assistance plans
- various retirement savings plans (including pension and a global share ownership plan with employer matching contributions)
- financial education and counseling resources
- generous paid time off program in Canada (including holidays, vacation, personal, and sick days)
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