Restaurantleiter/in responsible for overseeing operations at a vibrant street food restaurant in Germany. Leading the team, ensuring quality service and managing daily business operations.
About the role
- Manager of Global Shared Services at Manulife ensuring operational excellence and quality in Finance. Building relationships, managing risks, and providing training for finance teams.
Responsibilities
- Act as a quality gatekeeper, ensuring requests are reasonable and operations comply with agreed SLAs
- Responsible for the escalation and quick resolution of any operational service issues
- Establish credibility and build professional relationships with business partners and customers
- Ensure customer-centered outcomes, manage business relationships
- Manage and mitigate operational risk and ensure timely issue escalation and resolution
- Ensure accurate and timely accounting and reporting performed by FSSC
- Build strong relationships with in-market finance teams and FSSC professionals
- Provide support and training for the development of FSSC teams
Requirements
- CPA or equivalent professional designation required
- 5+ years of progressive experience in accounting and finance
- Strong knowledge in ERP systems and financial automation tools
- Excellent analytical and problem-solving skills
- Proficient in MS Office suite including Outlook, Excel, Word, Power Point, SharePoint, PowerBI, PowerApps and Alteryx
- IFRS 17 knowledge preferred
- Ability to anticipate issues and think proactively
Benefits
- Health, dental, mental health, vision insurance
- Short- and long-term disability insurance
- Life and AD&D insurance coverage
- Adoption/surrogacy and wellness benefits
- Employee/family assistance plans
- Retirement savings plans (including pension and global share ownership plan)
- Financial education and counseling resources
- Generous paid time off program including holidays, vacation, personal, and sick days
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