Case Manager responsible for partner onboarding and communication in both Spanish and English. Engaging in stakeholder management and monitoring onboarding progress.
About the role
- Associate Manager in Audit & Advisory Services at Manulife enhancing risk control and organizational resilience. Conducting audits in North American Wealth and Asset Management businesses.
Responsibilities
- Assist with the execution of audit projects in accordance with department and IIA Standards.
- Manage project and non-project tasks within time budgets and target date.
- Assist in or lead interviews with management regarding the risks being managed by the business unit and assist with developing concise risk-based audit strategies and scope.
- Assist in assessing risk management practices, identifying control gaps, and making practical and value-added recommendations for business unit management consideration.
- Assist in presenting findings to business unit management.
- Assist with preparing clear, concise, and well-organized audit reports.
- Develop and maintain strong relationship with business unit management.
- Assist with SOX and MAR planning and provide oversight to more junior staff during walkthrough and testing phases.
- Follow up on open audit issues until resolved as assigned.
- Utilize technology to improve the effectiveness and efficiency of the audit process.
Requirements
- 3 to 5 years of internal or external audit, risk management, operations or equivalent business, advisory or consulting experience.
- University degree.
- A recognized accounting (CPA, CA) or auditing (CIA, CISA) designation is preferable, but not essential for candidates with good industry experience.
- Knowledge of audit methodologies, control frameworks and risk management practices, and SOX requirements.
- Strong written and oral communication skills, ability to effectively communicate ideas and recommendations.
- Demonstrated ability to work effectively in diverse environments and cultures.
Benefits
- Health insurance
- Dental insurance
- Mental health support
- Vision insurance
- Short-term disability
- Long-term disability
- Life and AD&D insurance coverage
- Adoption/surrogacy benefits
- Wellness benefits
- Employee/family assistance plans
- Retirement savings plans
- Pension plan with employer matching contributions
- Financial education and counseling resources
- Generous paid time off program
- Statutory leaves of absence
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