Senior Technical Solution Manager at Kyndryl leading end-to-end T&T solutions during sales engagements. Collaborating with clients and internal teams to ensure successful solution delivery.
Responsibilities
Lead the design and development of end-to-end T&T solutions during sales engagements
Represent the T&T organization in client discussions
Ensure solution quality across KPIs: scope, cost, baseline, and technology
Act as a trusted advisor to clients, especially at the executive level
Create compelling, value-driven transformation journeys for customers
Support sales teams with solution presentations, staffing plans, cost models, and risk assessments
Collaborate with internal and external partners to shape the best-fit solutions
Identify risks early and proactively communicate with stakeholders
Promote best practices, efficiencies, and innovations in T&T delivery
Contribute to staff development and readiness for upcoming deals
Apply methodologies such as waterfall, agile, and hybrid approaches
Requirements
Proven experience in designing and delivering complex T&T solutions
Strong understanding of ITSM, ITOM, and related ServiceNow modules
Deep technical knowledge in Cloud, Network, Infrastructure, Service Management, and Application Services
Experience in strategic and financial planning
Familiarity with consultative and managed service models
Strong customer and vendor management skills
Excellent communication and presentation abilities
Fluent in German and English (spoken and written)
Experience in proposal writing and cost modeling (top-down/bottom-up)
Knowledge of project methodologies and transformation program behavior
Benefits
Flexible, supportive environment
Comprehensive health insurance
Professional development opportunities
Be Well programs supporting financial, mental, physical, and social health
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