Hybrid Senior Retail Operations Manager

Posted 2 months ago

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About the role

  • Senior Retail Operations Manager overseeing retail activities, logistics, and project execution in a dynamic nail beauty company. Ensuring efficient processes and collaboration with internal and external partners.

Responsibilities

  • Manage all retail operations projects – from counter rollouts and display activations to seasonal campaigns
  • Responsible for Retail Order Management including automation, optimization and alignment across all channels
  • Plan, coordinate and monitor logistics and warehouse processes to ensure on-time deliveries
  • Interface management with suppliers, logistics service providers and internal departments to ensure smooth operations
  • Analyze process data, inventory, delivery performance and POS needs to derive actions and increase efficiency
  • Ensure correct, complete and brand-compliant implementation of all retail measures
  • Continuously optimize workflows, tools and processes to scale and professionalize the retail business
  • Lead and coordinate project-related internal teams to ensure clear information flows and consistent standards

Requirements

  • Professional experience & expertise: You have at least 5 years of experience in retail operations, ideally in FMCG or similarly fast-paced industries, and are proficient in operational processes from order management to POS rollouts
  • Language skills: You speak German at a native level and communicate clearly and precisely with internal teams, suppliers and external partners
  • Detail orientation & process reliability: You work in a structured way, pay close attention to details and ensure timings, quantities and processes are executed without errors
  • Calm under pressure: You remain calm, solution-oriented and focused under time pressure and when handling parallel projects
  • Stakeholder management: You can communicate requirements clearly, manage expectations and actively shape relationships with internal and external partners
  • Hands-on & execution ability: You are pragmatic, make decisions and drive implementation
  • Cross-functional collaboration: You work closely with logistics, marketing and external service providers and ensure smooth information flows

Benefits

  • Impact and responsibility: You will have a direct impact on the success of our company and play a key role in shaping our growth strategy
  • Flexible working: Whether in the office or remote, you can choose how you work best (including fully flexible working hours)
  • An inspiring culture: Every person counts. We value flat hierarchies, fast decision-making and genuine teamwork
  • Growth opportunities: We support your personal and professional development and encourage you to explore new paths
  • The chance to see the immediate impact of your work and help shape a young, up-and-coming brand
  • A fast-paced, young, dynamic and highly motivated team in the heart of Berlin (Spittelmarkt)
  • Plenty of freedom to solve your tasks in the way you see fit
  • Regular team events
  • Complete home-office setup including a height-adjustable desk
  • A Deutschland-Ticket (German public transport pass)

Job title

Senior Retail Operations Manager

Job type

Experience level

Senior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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