Senior Retail Operations Manager overseeing retail activities, logistics, and project execution in a dynamic nail beauty company. Ensuring efficient processes and collaboration with internal and external partners.
Responsibilities
Manage all retail operations projects – from counter rollouts and display activations to seasonal campaigns
Responsible for Retail Order Management including automation, optimization and alignment across all channels
Plan, coordinate and monitor logistics and warehouse processes to ensure on-time deliveries
Interface management with suppliers, logistics service providers and internal departments to ensure smooth operations
Analyze process data, inventory, delivery performance and POS needs to derive actions and increase efficiency
Ensure correct, complete and brand-compliant implementation of all retail measures
Continuously optimize workflows, tools and processes to scale and professionalize the retail business
Lead and coordinate project-related internal teams to ensure clear information flows and consistent standards
Requirements
Professional experience & expertise: You have at least 5 years of experience in retail operations, ideally in FMCG or similarly fast-paced industries, and are proficient in operational processes from order management to POS rollouts
Language skills: You speak German at a native level and communicate clearly and precisely with internal teams, suppliers and external partners
Detail orientation & process reliability: You work in a structured way, pay close attention to details and ensure timings, quantities and processes are executed without errors
Calm under pressure: You remain calm, solution-oriented and focused under time pressure and when handling parallel projects
Stakeholder management: You can communicate requirements clearly, manage expectations and actively shape relationships with internal and external partners
Hands-on & execution ability: You are pragmatic, make decisions and drive implementation
Cross-functional collaboration: You work closely with logistics, marketing and external service providers and ensure smooth information flows
Benefits
Impact and responsibility: You will have a direct impact on the success of our company and play a key role in shaping our growth strategy
Flexible working: Whether in the office or remote, you can choose how you work best (including fully flexible working hours)
An inspiring culture: Every person counts. We value flat hierarchies, fast decision-making and genuine teamwork
Growth opportunities: We support your personal and professional development and encourage you to explore new paths
The chance to see the immediate impact of your work and help shape a young, up-and-coming brand
A fast-paced, young, dynamic and highly motivated team in the heart of Berlin (Spittelmarkt)
Plenty of freedom to solve your tasks in the way you see fit
Regular team events
Complete home-office setup including a height-adjustable desk
A Deutschland-Ticket (German public transport pass)
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