Hybrid Senior Manager – Field Sales

at Mane Addicts

• Job title: Senior Manager – Field Sales
• Job type: Full Time
• Experience level: Senior
• Salary: Not specified
• Degree requirement: No Education Requirement
• Location requirements: Hybrid, Los Angeles, United States

About the role

• Senior Manager, Field Sales at Mane responsible for driving brand presence and sales across key markets. Leading field operations, education, and partnerships in the beauty industry.

Responsibilities

• Reports to: Director of Sales
• Location: Los Angeles, CA — Hybrid
• Travel: 30–40%
• Mane is seeking an experienced, strategic, and high-energy Senior Manager, Field Sales to build and lead our field presence across key markets, starting with Los Angeles.
• This role is critical to how Mane shows up in stores: driving sell-through, educating Beauty Advisors, building strong retailer partnerships, and executing high-impact brand moments.
• This is a hybrid strategic + executional role — you’ll build scalable programs, manage field operations, and analyze door-level performance while spending meaningful time in stores with teams, consumers, and retail partners.
• You will also manage the backend operations that keep our specialty and Sephora accounts running smoothly, including order management, logistics, and performance tracking.
• If you thrive in retail environments, know how to grow a brand at the shelf, and love building education programs that make teams feel empowered and excited, this role is for you.
• Serve as Mane’s primary field leader across key Los Angeles doors, with expansion into NY, Miami, Chicago, and Texas as footprint grows.
• Build authentic, high-trust relationships with store managers, Beauty Advisors, district leadership, and retailer partners.
• Own consistent store coverage: in-person visits, trainings, events, and relationship-building.
• Provide exceptional account service — resolving needs, advocating for the brand, and ensuring Mane is always represented with excellence.
• Drive velocity, awareness, and advocacy in priority doors; meet and exceed regional sales targets.
• Analyze weekly and monthly door-level data to identify opportunities, gaps, and category trends.
• Partner cross-functionally (Sales, Marketing, Education, Operations) to activate insights into action.
• Manage backend specialty retail operations: order management, allocations, tracking performance, and supporting account growth through data-driven planning.
• Lead all in-store education for Sephora and retail partners, including 3-hour trainings, team visits, and client-facing moments.
• Build and maintain world-class product education materials: decks, protocol guides, FAQs, selling strategies, videos, and tools.
• Create scalable training programs for Beauty Advisors, estheticians, freelancers, and internal teams.
• Continuously refine education content based on performance, feedback, and new launches.
• Hire, manage, and coach a freelance field education team across multiple markets.
• Ensure consistent brand standards, execution quality, and impactful store coverage.
• Provide ongoing feedback, tools, and training to ensure high performance.
• Ensure all Mane displays, fixtures, testers, and shelves are immaculate, stocked, and aligned with brand standards.
• Resolve merchandising, stock, tester, or assortment concerns with urgency.
• Capture and report competitive insights, store conditions, and retail trends.
• Plan and execute in-store activations, sampling initiatives, consumer-facing events, and launch moments.
• Partner with Marketing and Creative to bring high-impact Mane experiences to retail floors.
• Support seasonal priorities and key campaign moments with strong field execution.
• Serve as the bridge between field realities and HQ teams.
• Share qualitative and quantitative insights to guide forecasting, training strategy, merchandising, and future launches.
• Collaborate with Marketing on field materials, education tools, and ongoing event needs.
• Champion Mane’s brand values, storytelling, and consumer experience at every touchpoint.

Requirements

• 4–8+ years in beauty field education, field sales, account management, or retail operations (Sephora experience required).
• Deep understanding of retail environments and how to grow a brand at the shelf.
• Strong trainer, presenter, and communicator — confident leading both small team visits and large-scale trainings.
• Highly organized and detail-obsessed; exceptional at juggling logistics, data, relationships, and multiple markets.
• Proven track record of driving sales and building strong retailer relationships.
• Experienced in coaching or managing field teams or freelancers (preferred).
• Creative, proactive, solutions-oriented, and energized by in-store advocacy.
• Reliable transportation, valid driver’s license, and ability to travel between stores regularly.
• High EQ, people-first, passionate about education and creating joyful, impactful brand experiences.