Governance & Risk Lead at Chain IQ responsible for S2C and P2P service delivery excellence. Collaborating closely with internal teams to manage risks and ensure quality compliance.
About the role
- Subscription Manager responsible for optimizing subscriber journey and managing central KPIs for mammaly's subscription business. Leading growth strategies and ensuring high retention with a focus on analytics.
Responsibilities
- Take strategic ownership of the subscription business and develop and drive a medium- to long-term subscription roadmap
- Fully optimize the subscriber journey and increase engagement, retention, MRR and subscriber profitability
- Own central subscription KPIs such as retention, LTV and MRR and ensure their sustainable development
- Ensure implementation of cross-functional subscription initiatives and align strategy with stakeholders, management and C-level
- Develop and optimize automated and personalized subscriber flows with the CRM team (email, SMS)
- Design A/B tests for pricing, offers and incentives and derive optimizations for the acquisition funnel and subscription conversion rate
- Improve the self-service subscription management experience by building a dedicated subscription portal and/or app
- Monitor subscription KPIs and make data-driven decisions and roadmap priorities
- Continuously monitor market, competitor and US developments to identify opportunities early
Requirements
- Minimum 3 years of experience in subscriptions, CRM, retention, lifecycle or DTC growth
- Proven experience building or scaling subscription models, ideally in a DTC or e-commerce environment
- Strong analytical skills and experience with subscription KPIs, cohort analyses and data-driven decision making
- Experience leading and executing cross-functional projects with teams from marketing, product, tech, supply chain, CRM and customer success
- High technical affinity and ability to quickly learn new tools and topics
- Strong hands-on mentality as well as a structured, independent and solution-oriented way of working with high ownership
- Fluent in German and English
Benefits
- 100% flexible working hours
- Home office equipment provided
- Choice of a high-end Mac or Windows setup
- Work from home or from our office in Berlin
- 75% employee discount on orders up to €100 per month
- Occupational pension (bAV), company health insurance (bKV) and many other benefits are standard
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Technical Bid Manager leading technical and commercial offers for ABB, a global technology company. Responsible for developing competitive service offers throughout the sales phase.
Plant Sr Manager responsible for operations from procurement to shipment at packaging manufacturer. Leading compliance and safety initiatives while ensuring quality and productivity standards are met.
EHS Regional Manager driving and supporting EHS programs and compliance at Hubbell Incorporated. Ensuring safety initiatives and continuous improvement in environmental health and safety operations.
Clinical Manager overseeing hospice services at Affinity Hospice. Responsible for coordination and management of patient care with an interdisciplinary team.
CL
Manager overseeing medical review processes for Medicare claims at BlueCross BlueShield of South Carolina. Ensuring compliance with standards and laws while driving continuous improvement in claim processing.
Restaurant Leader Trainee responsible for managing restaurant operations and leading team at 7 - Eleven. Focusing on customer service, training, and business compliance in a fast - paced environment.
Quality Systems Manager overseeing quality systems, compliance and food safety initiatives at McCormick's plant. Managing HACCP and quality assurance programs in a food manufacturing environment.
Quality Systems Manager overseeing the development and implementation of Quality Systems at McCormick. Ensuring compliance with regulations and managing sanitation and HACCP requirements in food manufacturing.
BC
Manager overseeing medical claim reviews ensuring compliance with standards and implementing process improvements. Engaging with regulatory bodies and maintaining quality performance standards in healthcare.