Kundenbetreuer managing customer relations in Electronics Manufacturing Services. Responsibilities include advising clients and conducting sales operations in a structured manner.
About the role
- Senior Federal Account Executive driving business growth within U.S. Federal Government agencies. Leveraging Magnet Forensics’ portfolio of products, solutions, and services for federal law enforcement accounts.
Responsibilities
- Develop, refine, and execute annual and quarterly territory business plans aligned to corporate objectives.
- Proactively identify and pursue new business opportunities within federal law enforcement and government organizations.
- Qualify inbound marketing leads and assess new sales opportunities to ensure alignment with customer needs.
- Prepare, deliver, and facilitate customer-facing presentations and in-market engagements.
- Coordinate and support technical product demonstrations in collaboration with internal technical teams.
- Manage all aspects of the product trial lifecycle to ensure a seamless customer experience.
- Complete all quoting and pricing activities accurately and maintain comprehensive sales records for accounting and compliance purposes.
- Maintain up-to-date, accurate records of all sales activities within Magnet Forensics’ CRM system (Salesforce preferred).
- Conduct ongoing discovery and customer needs assessments to ensure optimal solution alignment.
- Maintain deep knowledge of the digital forensics sector, including competitive landscape and market trends.
- Articulate and position clear business value tailored to each customer’s operational and mission-critical challenges.
Requirements
- Minimum of 10 years of direct or indirect software sales experience selling into the U.S. Federal Government.
- Demonstrated success selling to federal justice and public safety agencies (e.g., DOJ, FBI, DEA, ATF, U.S. Probation, USAO, or similar organizations).
- Proficiency with CRM solutions; Salesforce experience strongly preferred.
- Exceptional verbal and written communication skills.
- Strong negotiation abilities and persuasive selling capabilities.
- Proficient in Microsoft Excel and PowerPoint.
Benefits
- Generous time off policies
- Competitive compensation
- Volunteer opportunities
- Reward and recognition programs
- Employee committees & resource groups
- Healthcare and retirement benefits
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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