Kundenbetreuer managing customer relations in Electronics Manufacturing Services. Responsibilities include advising clients and conducting sales operations in a structured manner.
About the role
- Strategic Account Executive responsible for selling complex supply chain software solutions to healthcare community. Establishing business plans for existing complex accounts to achieve annual quota.
Responsibilities
- Establishes business plans for large, existing and most complex accounts to achieve annual quota.
- Manages all aspects of account relationship and triages issues across internal stakeholders at GHX to closure including finance, legal, customer success, support and implementation teams.
- Develops and implements strategies for selling GHX solutions in the C-suite to ensure internal buy-in at the highest level.
- Validates prospects’ needs through discovery process and develops into ROI that solves business problems for clients.
- Effectively presents the business case for GHX solutions that solve business problems while providing a relevant ROI.
- Refines messaging and sales tools needed to recruit customers.
- Conducts Strategic Business Reviews with customer base to expand usage of products or services, and to identify additional problems to be solved by GHX solutions.
- Proactively advances the purchase decision and creates a sense of urgency to sign agreements.
- Stays abreast of healthcare industry market trends, macro- and microeconomic impacts to the healthcare supply chain, as well as competitive marketplace activities.
- Presents products in a compelling, positive and professional manner.
- Applies sound strategies for protecting accounts and penetrating accounts held by competitors.
- Acquires and integrates industry knowledge related to general trends, emerging technologies and competitors.
Requirements
- Minimum of 8 years of sales experience with at least 5 years selling complex technical solutions.
- Demonstrated success in managing large, complex strategic accounts while meeting and exceeding annual sales quotas.
- Ability to articulate and sell a complete solution vs. specific product features and functions.
- Experience building a pipeline and qualifying and identifying deals that you can bring to completion.
- Excellent communication skills, written and verbal with internal and external clients.
- Bachelor’s degree in Business or related discipline, or a combination of education and relevant work experience.
- Self-starter that requires minimal direction.
- Proven effectiveness working in a collaborative environment
- Knowledge of MS Office Suite.
- Willingness to travel up to 75% of the time.
Benefits
- health, vision, and dental insurance
- accident and life insurance
- 401k matching
- paid-time off
- education reimbursement
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