Problem Management Service Analyst driving investigations for major incidents. Collaborating with Digital Product and Engineering teams to enhance product reliability and resilience.
About the role
- Junior Educational Analyst creating and adapting educational content like courses and learning pathways at MAG. Supporting diverse learning experiences and employing AI for productivity.
Responsibilities
- Produce, adapt, and update educational content such as courses, learning paths, microlearning modules, and informational briefs.
- Translate technical content into simple, practical, and instructional language, ensuring clarity and applicability.
- Curate internal and external resources (courses, videos, articles, podcasts).
- Develop and adapt content using authoring tools (Articulate Rise 360, Canva, PowerPoint, etc.).
- Support the design of learning paths and face-to-face, online, and hybrid learning solutions.
- Contribute ideas to make learning experiences more interactive, dynamic, and engaging — including quizzes, short videos, challenges, and gamification.
- Support management of the course and learning-object lifecycle, tracking timelines, deadlines, resources, and vendors.
- Assist with LMS/LXP administration, including user setup, course publishing, tracking learning paths, generating reports, and providing basic end-user support.
- Organize training logistics (scheduling, invitations, materials, certificates, and records), with a focus on knowledge management.
- Support the collection, organization, and maintenance of L&D metrics, ensuring monitoring and analysis of results.
- Support evaluation of training effectiveness through reaction surveys, learning assessments, and performance metrics.
- Use artificial intelligence to support content creation, information organization, and productivity improvements.
- Support Organizational Learning projects and continuous development initiatives at MAG University.
Requirements
- Degree in Pedagogy, Human Resources, Languages/Literature, Psychology, or Business Administration.
- Certification in Instructional Design.
- Proficiency in Microsoft Office, especially PowerPoint and Excel.
- 6Ds Methodology certification desirable.
- Proven experience creating educational content.
- Experience with authoring tools, particularly Articulate Rise 360.
- Experience with LMS/LXP platforms.
- Intermediate English (preferred).
Benefits
- Commuter benefit (transportation voucher)
- Meal allowance (no payroll deduction; retained during vacation)
- Food allowance (no payroll deduction; retained during vacation; additional balance in December)
- Health insurance
- Dental insurance
- Childcare assistance
- Private pension plan
- Funeral assistance (covers dependents and parents)
- Annual performance bonus (PPR)
- Life insurance
- Gympass
- Psychological, financial, and legal assistance for employees and their dependents
- Access to medical and nutritional services
- Happy Day — one day off during your birthday month
- Corporate university
- Extended maternity and paternity leave
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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