Hybrid Practice Support Analyst – eDiscovery Operations

at Latham & Watkins

• Job title: Practice Support Analyst – eDiscovery Operations
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $100,000 - $115,000 per year
• Degree requirement: High School Diploma
• Location requirements: Hybrid, Los Angeles, United States

About the role

• Practice Support Analyst primarily supporting eDiscovery Operations and vendor management for law firm. Managing project expectations and vendor relationships while ensuring compliance with standards.

Responsibilities

• Supporting the eDiscovery vendor program for the Practice Support Services team
• Managing project prioritization, deadline negotiation, and expectation management for case teams and Project Managers
• Aiding in developing the firm's relationships with eDiscovery service providers by attending regular meetings to discuss performance, evaluating new services, and ensuring compliance with the firm's security, data management, and data privacy standards
• Leveraging the standard workflow for procuring eDiscovery and managed document review providers, including using template client service agreements and escalating issues to subject matter experts
• Supporting the eDiscovery Operations team in the screening process for contract attorney candidates, contributing to the development of standard forms and procedures for screening candidates, and facilitating exception requests for disqualified candidates
• Maintaining and updating a current repository of vendor information, including contacts, pricing, mergers and acquisitions, client engagements, and services offered
• Collaborating with management to track Project Manager team compliance with matter vendor tracking and data disposition requirements
• Protecting and maintaining any highly sensitive, confidential, privileged, financial, and/or proprietary information that Latham & Watkins retains

Requirements

• A high school diploma or an equivalent
• A bachelor’s degree or an equivalent, preferably; a minimum of five (5) years of directly relevant experience may be considered in lieu of a degree
• A minimum of three (3) years of paralegal, practice support or administrative experience
• Experience reviewing and negotiating eDiscovery vendor contracts, preferably

Benefits

• Healthcare, life and disability insurance
• A generous 401k plan
• At least 11 paid holidays per year, and a PTO program that accrues 23 days during the first year of employment and grows with tenure
• Well-being programs (e.g. mental health services, mindfulness and resiliency, medical resources, well-being events, and more)
• Professional development programs
• Employee discounts
• Affinity groups, networks, and coalitions for lawyers and staff