Product Specialist helping businesses adopt AI technology, supporting sales and customer engagement in legal sector. Collaborating with diverse teams and guiding clients through technology adoption.
Responsibilities
Work with Account Executives to deliver successful Proof of Values and manage live projects from planning stages to final review
Act as an expert of Luminance’s products, supporting the sales team in converting these prospects
Understand the individual use cases, review requirements and needs of each prospect during the Proof of Value
Be a trusted adviser and authority on the product to the prospect during the Proof of Value
Product Specialists will work with Luminance Support and Technical operations teams to co-ordinate and resolve technical issues for customers
Requirements
Bachelor’s or Master’s Degree in a STEM discipline, with GPA of 3.5 or above with an interest in legal are encouraged to apply
Highly-detail oriented with a problem-solving attitude
Strong technical acumen and the ability to understand, translate and simplify concepts to both technical and non-technical audiences
Excellent communication skills for translating between customer needs and internal teams, including Product and Engineering
Organized with excellent time management skills with an ability to prioritize effectively
Prior experience at a high-growth startup — especially in Solutions or Sales Engineering — is a plus
Ability to travel for work
Benefits
Comprehensive healthcare, including vision, dental
Flexible Spending Account (FSA)
Hybrid working environment
401k
$2,750 dedicated to learning and development budget
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