Manager overseeing the daily scheduling of ROI Specialists for MRO. Ensuring compliance with clinic policies and federal regulations in Cleveland, OH.
About the role
- Store Manager driving a high-performance team and enhancing customer experience in a retail setting. Managing operations to meet sales and profitability goals while fostering a positive store environment.
Responsibilities
- Use statistical information and market knowledge to create action plans and achieve financial, customer-service and operational goals, while addressing the store unique strengths and challenges.
- Understand and demonstrate product knowledge, selling and operational skills to maximize sales.
- Engage with customers to build relationships and brand loyalty by using company tools.
- Attract, develop, and retain top talent individuals.
- Motivate and engage your teams by identifying their strengths.
- Provide and receive feedback to improve performance and develop team members.
- Communicate clear expectations and hold the store team and yourself accountable to achieving results.
- Ensure store standards for merchandising and operations are met consistently.
- Oversee all controllable expenses such as payroll and training to increase profitability.
- Establish trust with the team in the face of opposing beliefs, values or perspectives.
- Remain composed in the face of challenges and unforeseen circumstances
- Provide leadership or assistance with floor sets, window changes, and other merchandising and visual expectations.
- Perform POS transactions on designated shifts and execute management functions in the absence of Assistant Manager. Schedule employees to their strengths to maximize productivity.
- Model our values of respect, integrity, teamwork, compassion, accountability, and inclusivity.
Requirements
- 2+ years as a Store Manager in similar volume, apparel business (preferred)
- Proven track record of exceeding sales and statistical expectations
- Flexible availability to meet the needs of the business (including evenings and weekends)
- May require occasional travel to other store locations (if needed) and attend district meetings
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
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