Strategic Account Manager driving growth for LRQA in Mexico and Central America. Focusing on client retention, new client acquisition, and ensuring operational excellence across global sales teams.
Responsibilities
Drive targeted revenue growth across assigned global and strategic accounts, new target logos, and LRQA’s core products and services, in collaboration with local and regional sales teams.
Own and execute account plans for assigned accounts and target logos, coordinating with internal stakeholders and subject matter experts to deliver agreed actions.
Partner with local teams to understand client strategies, expand LRQA’s network of influencers, and grow a strong pipeline of opportunities.
Maintain a healthy, accurate sales pipeline, taking corrective action and escalating issues as needed to meet revenue targets and forecast commitments.
Ensure contracted SLAs are consistently met by working closely with Program Support and operational delivery teams.
Lead account retention efforts, proactively mitigate risks of attrition, and secure renewals to prevent re-tendering.
Actively pursue new business opportunities for target logos, either as the lead or in a supporting role, using proven winning strategies.
Maintain strong market awareness to identify opportunities for new products and services and contribute to LRQA’s strategic growth initiatives.
Deliver accurate and timely sales reports, pipeline updates, and performance summaries.
Act as an ambassador for One LRQA, collaborating cross-functionally and representing LRQA at industry events and conferences.
Drive high levels of client satisfaction, improve NPS scores, and proactively identify growth opportunities and new product ideas.
Maintain financial control by setting targets, developing budgets, and monitoring performance across assigned accounts.
Monitor competitive activity, analyze market opportunities, and translate client insights into strategic growth and product development initiatives.
Requirements
Demonstrable success in achieving annual sales targets within a B2B environment.
Proven experience working with large, strategic organizations to develop tailored sales solutions.
Track record of increasing contract values through sustained year-on-year double-digit growth.
Experience preparing and delivering proposals and presentations to senior-level stakeholders.
Strong background in managing quotations, bids, and proposals, with sound pricing and margin management knowledge.
Knowledge of the business assurance sector is advantageous but not essential.
Proven experience within the Assurance sector, including audit, assurance services, and regulatory compliance.
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