Data Administration Analyst for Division of Blind Services using knowledge of data processing software to assist in data management and decision making. Collaborates with data professionals to create reports and monitor indicators.
About the role
- IT-Administrator providing second level support for IT operations at LOXXESS AG. Engaging in various IT system support tasks and contributing to team efficiency in logistics.
Responsibilities
- Primary point of contact for 1st/2nd-level support and responsible for ensuring smooth IT operations
- Support for installation, configuration and troubleshooting of client systems (notebooks, PCs, printers, thin clients and smartphones)
- Administration of network infrastructure at remote sites
- Support for central IT systems such as antivirus/security, backup, monitoring, Citrix farm and Microsoft 365 cloud
- Creation and maintenance of technical documentation for our knowledge base and quick guides for end users
- Assistance with coordinating external partners and service providers
Requirements
- Completed IT vocational training or a degree in an IT-related field
- Career changers with the required professional experience are also welcome
- Experience providing IT support to specialist users and end users
- Knowledge in networking (TCP/IP, DNS, DHCP, VLAN, WLAN, routing, switching)
- Experience with IT service management; ITIL certification is desirable
- Excellent communication skills, strong service orientation and a pronounced team spirit
- Very good German language skills (C1) and good English language skills (B2)
Benefits
- Personal development: We support your professional growth through training in relevant and other interesting topics
- Flexible work location: After completing onboarding, the option to work up to two days per week from home
- Vacation: 30 days vacation per year
- Pension: Employer contribution to company pension scheme and coverage for occupational disability
- Additional benefits: Employee discounts via Corporate Benefits - bike leasing via JobRad - Wellpass - Nilo Health and employee parking
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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